Restaurant
Gardens

 FAQs

SHOULD I MAKE A BOOKING?

Yes, we recommend making a booking to guarantee your space especially during peak season. The quickest way to make a booking is here >

HOW MANY GUESTS CAN I BOOK FOR?

Restaurant bookings can be made for groups of 2 - 12 guests, with all guests ordering from our seasonal set menus. We also welcome guests to join us for drinks and seasonal snacks when looking to enjoy something lighter. Groups of over 8 guests will need to pre-order in advance. Groups between 12 and 26 guests can reserve the last seating of each service. Wednesday - Friday this is set at 20:45pm, on Saturday’s we have two available seatings at 15:45pm or 20:45pm, and on Sunday the last group booking is set at 18:45pm.

For groups larger than 26 please visit our gardens here or enquire for private hire here.

DO I NEED TO PAY A DEPOSIT?

We pre-authenticate a card with a provisional payment of £10pp, however no money comes out of your bank account. This pre-authentication is in place to confirm your booking with us. The only time we would claim this deposit from you, is if you failed to show on the day with no contact, or cancel as per our terms and conditions. Groups of 2 - 7 guests must cancel up to 24 hours prior to the booking, groups of 8 - 12 guests must cancel within 72 hours of the booking, otherwise we will claim the deposit held.

WHAT IS YOUR CANCELLATION POLICY?

Groups of 2 - 7 guests must cancel up to 24 hours of the booking, groups of 8 - 12 guests must cancel within 72 hours of the booking. Groups of 12+ will need to cancel 7 days in advance of your booking date. We reserve the right to claim the card pre-authentication of £10pp should you fail to cancel within these time frames.

DOES MY GROUP NEEDS TO PREORDER?

Groups of 8+ guests will need to pre-order, 7 days prior to their booking. This is mandatory as our barge hosts a small kitchen and it helps our chefs prep in advance, while offering you the best possible service. A member of our booking team will be in touch to help you through the process. Please note, we only require a pre-order for groups of over 8 adult guests, if your group is also made up of children, we do not require a pre-order. Please let our bookings team know if you have children in the group.

DO YOU CATER FOR DIETARY REQUIREMENTS? 

We have a variety of vegetarian, vegan and gluten free options available on all of our restaurants seasonal menus. Simply look out for the ‘V’ and ‘VN’ or ‘GF’ lettering at the end of a dish on our menu. You can find our menus here >

Although all precautions are taken in the kitchen in preparation for service we unfortunately cannot cater to severe allergies. Please contact the team before making your booking with any requirements.

CAN I BRING A CAKE / DECORATIONS FOR SPECIAL OCCASION BOOKINGS?

If you are celebrating a birthday or special occasion, please make sure to leave a note when booking!

Yes! If you’re booking for a special occasion, you are welcome to bring a cake, however the cake cannot replace the dessert course on our set menu.

You are also welcome to bring balloons, banners or decorations for the table to make the booking more special, we simply ask that there’s no confetti. 

CAN I MAKE A DRINKS ONLY BOOKING ON THE BOAT?

Guests are most welcome to book on board for drinks only, our floating bar stocks the finest selection of wines and spirits, with premium cocktails also on the menu. Guests who book for drinks only may also order from our snack menu.

ARE CHILDREN / FAMILIES WELCOME?

We are a family friendly barge! Please count all children [including new borns] within the number of guests for your booking, this allows us to provide a table with substantial space. Please note we do not offer a children's menu, however we can do smaller plates. We can not offer street kitchen food from the Barge East Gardens inside the restaurant.

DO YOU HAVE HIGHCHAIRS / CHANGING FACILITIES?

We have plenty of highchairs available should you wish to book with your children, as well as baby changing facilities on board. We ask that you leave a note when booking if you require a highchair or pram space in order for us to allocate you adequate seating arrangements.

DO YOU HAVE OUTDOOR SPACES ON BOARD? 

We have a variety of outdoor spaces available on board our restaurant, seating 2 - 10 guests. All outdoor spaces are heated and covered, perfect for evening dining no matter the weather. We are by the river, so we recommend bringing a warm jacket or coat if you do book outside. You can find out more here >

CAN I BRING MY DOG?

Dog’s are welcome in our restaurant on the premise that they are well behaved, on their lead and not on the furniture. We politely ask that they do not disrupt other guests.

SHOULD I MAKE A BOOKING?

We always recommend making a booking to avoid disappointment, weekend dates and Bank Holidays particularly book up fast. The quickest way to make a booking is here >

DO YOU HAVE WALK-IN TABLES?

Our gardens save 30% of it's tables for walk-ins. There may be a small wait to be seated during peak season for example, public holidays. However, we aim to seat all our guests to as soon as possible! Our gardens have covered areas with heater spaced throughout the venue.

DO I NEED TO PAY A DEPOSIT & WHAT IS YOUR CANCELLATION POLICY?

We pre-authenticate a card with a provisional payment of £5pp, however no money comes out of your bank account. This pre-authentication is in place to confirm your booking with us. The only time we would claim this deposit from you is if you failed to show on the day with no contact, or cancel as per our terms and conditions. Groups must cancel up to 3 hours prior to the booking.

Large groups must inform us 7 days ahead of the booking date. Deposits for private hire are non-refundable within 30 days of the booking.

IS THE GARDENS COVERED / HEATED?

The majority of our garden is covered with either a large parasol or individual umbrella on the table. We will allocate all bookings a covered area and we have heaters spaced throughout the venue. Please bear in mind that we are an outdoor venue and with the unpredictable British weather we recommend dressing to the season.

CAN I MOVE INSIDE THE RESTAURANT IN THE EVENT OF BAD WEATHER?

All bookings in our Gardens and Terrace area are placed under cover with heaters spaced throughout incase of bad weather. In the event of extreme weather conditions your booking may be cancelled. In this case, we would call in advance to let you know and reschedule the booking (for example high winds).

As the restaurant is run as a separate venue we do not allocate space for garden bookings to be moved over when bad weather hits. However, you may enquire on the day with our restaurant staff to check availability on the Barge.

CAN YOU CATER FOR DIETARY REQUIREMENTS?

We have a variety of vegetarian, vegan and gluten free options available on all of our restaurants seasonal menus. Simply look out for the ‘V’ and ‘VN’ or ‘GF’ lettering at the end of a dish on our menu. You can find our menus here >

Although all precautions are taken in the kitchen in preparation for service we unfortunately cannot cater to severe allergies. Please contact the team before making your booking with any requirements.

HOW DOES ORDERING WORK?

Ordering in our garden is a simple process. You will receive a postcard upon arrival to scan a QR Code or you can find these on your table, you can then place an order online for food and/or drinks, which will be delivered directly to your table.

DO YOU TAKE BOOKINGS FOR LARGE GROUPS / PRIVATE HIRE?

We have a variety of spaces available in our gardens for larger groups, visit our private hire page for more information on spaces available and prices here >

CAN I BRING A CAKE / DECORATIONS FOR A SPECIAL OCCASION BOOKING?

Yes! If you’re making a booking for a special occasion you’re welcome to bring a cake along, please leave a comment in the notes section when booking. The cake must be bought with you at the time of you booking, a cake cannot be delivered prior to the booking as we do not take responsibility for this.

You are also welcome to bring balloons, banners or decorations for the table to make the booking more special, we simply ask that there’s no confetti. or confetti balloons. If you are booking for a Hen / Stag Do, we ask there are no inappropriate decorations.

DO YOU HAVE HIGH CHAIRS / CHANGING FACILITIES? 

We have plenty of highchairs available should you wish to book with your children, as well as baby changing facilities. We ask that you leave a note when booking if you require a highchair or space for your pram so we can provide you with adequate seating.

CAN I BRING MY DOG?

Dogs are most welcome when making a garden booking, we simply ask that they are well behaved, don’t sit on the benches or disrupt other guests.